Market Resolution Policy
Last updated: January 2026
Accurate and transparent market resolution is the foundation of a fair forecasting marketplace. This policy explains exactly how we resolve markets, handle edge cases, and process disputes.
Overview
All KaddyAI forecasting markets are resolved based on the resolution criteria published at the time the market is created. Resolution criteria specify the exact data source and threshold or event that determines the winning outcome. KaddyAI's resolution decisions, once final, are binding on all participants. Where market data is genuinely unavailable or the resolution criteria cannot be applied fairly, markets may be voided and all plays refunded.
📡 Resolution Sources
Sports Results
Official results from governing bodies (e.g., FIFA, CAF, Premier League, Athletics Kenya) and major verified sports data providers.
Government & Economic Data
Official releases from the Kenya National Bureau of Statistics, Central Bank of Kenya, and equivalent international bodies.
Verified News Sources
Reports from established, independently verified news organisations (e.g., Reuters, AP, Nation Media, KBC) where multiple sources corroborate the event.
On-Chain Data
For cryptocurrency markets, we use on-chain data from the relevant blockchain and independent price aggregators (e.g., CoinGecko, CoinMarketCap).
KaddyAI Moderators
For markets without a single authoritative source, our trained Resolution Committee reviews available evidence and applies the published resolution criteria to reach a consensus decision.
⚙️ Resolution Process
Automated Check
Upon reaching the resolution date, our system queries the specified data source and checks whether the resolution criteria have been met. Automated resolution is completed within 1 hour of the resolution date where data is available.
Moderator Review
Where automated resolution is unavailable or uncertain, the market is escalated to our Resolution Committee for manual review. The committee evaluates all available evidence against the published resolution criteria.
Result Published
The resolution outcome (and the winning option) is published to all market participants with a brief explanation of the data source and criteria applied.
Payouts Distributed
Winnings are distributed to participants' KaddyAI wallets within 24 hours of resolution. The Forecasting Infrastructure Fee is deducted from the losing pool before distribution.
⚡ Special Cases: Voided Markets
In exceptional circumstances, KaddyAI may void a market rather than resolve it. This occurs when:
- The specified resolution data source is unavailable, unreliable, or has been discontinued
- The real-world event that the market is based on is cancelled, postponed indefinitely, or fundamentally altered
- The resolution criteria are genuinely ambiguous and cannot be interpreted in a way that is fair to all participants
- There is credible evidence of widespread market manipulation that makes a fair resolution impossible
- A force majeure event prevents normal resolution procedures
Voided Market Refunds
When a market is voided, 100% of all plays are refunded to participants' KaddyAI wallets within 24 hours. No Forecasting Infrastructure Fee is charged on voided markets.
⚖️ Disputes & Appeals
We take resolution accuracy seriously. If you believe a market has been resolved incorrectly, here is what you need to know:
How long do I have to submit a dispute?
Disputes must be submitted within 48 hours of the market resolution being published. Disputes submitted after this window will not be reviewed.
How do I submit a dispute?
Use the "Dispute Resolution" button on the resolved market page, or email resolution@kaddyai.co with the market ID, the outcome you believe is incorrect, and supporting evidence.
How long does a dispute review take?
All disputes are reviewed within 5 business days. You will be notified of the outcome via email and in-app notification.
Can I appeal a dispute decision?
Yes. You have one right of appeal per market. Appeals must be submitted within 5 business days of the dispute decision. The appeal is reviewed by a separate panel of the Resolution Committee. Appeal decisions are final.
What happens if my dispute is upheld?
If the dispute review finds that the resolution was incorrect, the market will be re-resolved with the correct outcome and payouts will be recalculated and distributed accordingly.
Resolution enquiries & dispute submissions
resolution@kaddyai.co